The world of hotel sales and revenue management is changing at warp speed! Just because a property is an independent hotel doesn’t mean that you have to be shut out of expert advice that can strain your budget. We at CVCT understand your concerns and have developed this package especially for you!

As an independent property, we understand that you may not have the resources available to your franchise competitors but you also need support in being fast and efficient and this is what we are all about! This package is a three month experience that ramps up your sales and revenue management team with tools they can use immediately – remember, it’s not the big that eat the small; it’s the fast that eat the slow!

The package includes:

	A property visit to get to know your market and your sales force
	Analysis of sales, revenue management and yield processes with recommendations
	A complete report including recommendations on how to make their processes faster and more efficient
	A sales and revenue management plan and budget
	A front desk sales training seminar or a customer service program for your associates
	A structured weekly coaching experience for two months with a full recap report to key contacts each week

The property will have a dedicated person to work with who will also share best practices that have been successfully implemented at hotels like yours. All of this at a price that you can afford – a small investment in the team to maximize revenue in 2008 and beyond!

Email us carol@carolverret.com or call (303) 618-4065 to find out when you can get started boosting your revenue and REVPAR!

*Property visit expenses such as air, ground transportation, accommodation and meals are not included in the package price.

This consultation is ideal for those properties under-performing in their respective markets. It can be implemented for a single property or groups of hotels and is a detailed examination of the following:

	Effective use of franchise and industry resources
	Sales department audit including the organization and effectiveness of the sales office procedures and personnel
	The General Manager’s role in supporting the sales operation and promoting the hotel in the community
	Reservations and front desk sales skills
	Analysis of and assistance in the development of an effective Marketing Plan
	Recommendations and action plans based on the findings above.

This analysis can be expanded to provide training and on-going support at the client’s discretion.

This consultation is designed for sales offices and organizations that find that their processes and procedures are not aligned with the technological changes in the way that sales is conducted today. We interview the key members of the department to identify their concerns in a supportive manner and enlist them in the process. It includes an analysis of the following and a blueprint for transforming the sales organization as well as ongoing support until the identified and agreed upon change is established. We also identify areas of skill set development required to support the staff in successfully implementing change.

	Organization of the department and its effectiveness
	Analysis of the processes and procedures of the organization
	The internal communications flow
	Activity tracking and client communications integration
	Revenue generation versus revenue potential
	Reporting procedures